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Child and Family Facilitator, Wooroloo, WA

The Child and Family Facilitator –  Acacia, is responsible for delivering SHINE Programs at Acacia Correctional Centre. SHINE programs aim to connect children with their parent in custody whilst providing evidence based parenting support inside the complex.

This pivotal role will reports to the WA Programs Manager and support volunteers to provide programs that strengthen the bond between children with a parent in prison and parents in custody.

Keeping Us Together

The program (based on Bringing up Great Kids), uses mindfulness and reflection to help dads in custody examine and improve their communication with children so that they may foster more positive interactions which support children’s development and positive identity.  The program is delivered to parents in custody, in a group setting over 6 sessions.


Storytime is for parents wanting to strengthen their bond with their child, gain literacy skills and learn different ways stories can be shared with their children. Storytime aids the development of a child’s learning and life skills. In general, reading and storytelling stimulates a child’s imagination, language and word association skills, which can encourage their brain development and intellect.

Duties will include:

  • Implementing and facilitating the programs and ensuring it is implemented in a flexible, culturally respectful and safe manner.
  • Processing Referrals
  • Checking and responding to messages received from Persons in Custody, interested in our programs
  • Scheduling 1:1 assessment & intake interviews, and the weekly program schedule using Outlook
  • Obtaining Carers Consent for children to participate in Storytime program
  • Completion of Program Evaluation Forms with Parents in Custody and entering Data into Excel
  • Ensure necessary resources are for staff and volunteers to run the programs smoothly.
  • Plan for cultural events throughout the year i.e.  Christmas, Mother’s Day, Father’s Day,  NAIDOC Day, Chinese New Year, etc.
  • Be available for two extended family visits which includes two weekends throughout the year
  • Supervision of volunteers

Essential Criteria

  • Minimum of 3 year experience working with children in a formal setting.
  • Excellent verbal, written, interpersonal communication skills
  • Ability to multi-task
  • Ability to manage multiple stakeholders at one time
  • Able to navigate online tools to submit reports
  • Excellent time management skills
  • Ability to think laterally in relation to problems/issues
  • Ability to work independently
  • Attention to detail and a hands on approach
  • Demonstrated understanding of the issues and challenges that young people face

Qualifications and Checks

  • Children Services or Community Service Certificate or equivalent experience
  • First Aid Qualification (in child care of education setting)
  • Facilitation/group program experience relative to children/parenting is desirable
  • Current Working with Children Check
  • National Police Check
  • COVID-19 vaccination

We provide

  • Paid Parental Leave
  • Additional Leave – 4 Wellbeing Days a year
  • Generous salary packaging
  • Employee Assistance Program
  • Regular and ongoing development opportunities

Aboriginal and Torres Strait Islander candidates are encouraged to apply.

If you have the skills and experience outlined, please forward your resume and a cover letter addressing the above skills and experience, plus any other information that you feel is relevant to your ability to perform this role to [email protected]

Everyone at SHINE for Kids from Executive staff to volunteers take seriously our commitment and responsibility to safeguarding children and young people across all of our programs and services in a supportive environment that is caring, safe, nurturing, free from bullying, abuse, exploitation and neglect.